55reviews
Health insurance
Under-65 cover bought through the marketplace. The work is checking that your doctors and your prescriptions are actually in the plan before you enroll, not after.
Simply Said The record
What 680 people said, and where each number comes from
This page is the receipt. Every rating, every count and every quote below names the place it was read from, so you can go and check it yourself.
- 5.0 680 reviews
- WalletHub
- 5.0 591 reviews
- 100% 15 recommend
- Yelp
- 5.0 business listing
Simply Said
What the reviews are about
Google publishes the subjects its reviewers keep raising, with a count against each. These four are this office’s, unedited.
38reviews
Policy changes
Somebody already has cover and something changed — a new job, a new baby, a new prescription, a new year. This is the most-mentioned subject in the reviews.
28reviews
Polite staff
Not a product at all. Twenty-eight people wrote about how they were spoken to, which is the part of an insurance agency you cannot buy.
4reviews
Family coverage
One plan that has to work for more than one person, usually with different doctors and different medications on it.
Simply Said
Every card, standing still
The same cards that move on the home page, here with no motion at all and sorted into what they actually are, so nothing has to be caught as it goes past.
What his customers wrote
30 five-star Google reviews, in full and word for word — the same ones traveling across the home page, standing still. Spelling and punctuation are theirs.
Melissa was amazing to work with! She explained everything clearly, answered all my questions, and helped me find the best plan for my needs. Highly recommend!
bryan watson · 8 months agoGoogle review, their own words.
I needed assistance with my insurance to edit my account and Rosie Ritch walked me through everything she was amazing I feel comfortable knowing that she is there to help me. She went above and beyond to help me.
yolanda ramos · 2 months agoGoogle review, their own words.
Jamie Johnsen was such a big help I was looking for auto insurance and she went above and beyond to help me and my husband ! She is the best agent I have worked with
Anna Mendez Franco · 2 months agoGoogle review, their own words.
Jamie Johnsen helped me switch over, bundling my renters and auto insurance. She has been very helpful, making the process quick and easy, as well as saving me money!
Xavier Urias · 5 months agoGoogle review, their own words.
I had an excellent experience getting help finding health insurance options! Melissa was fast and communicative. I would reccomend!
Lauren Jefferies · 4 months agoGoogle review, their own words.
Ivan customer service was top tier! He helped with everything I need for me and my family! Made sure to explain everything and definitely went above and beyond. He left no question unanswered. 10/10 recommend.
Natalie Hernandez · a year agoGoogle review, their own words.
Melissa is awesome sauce!!!! Rosie put me in touch with her. Both ladies helped me work through all my insurance issues. Amazing work ladies.
Amy Gonzales · 7 months agoGoogle review, their own words.
Jamie reached out to me in a timely manner. She also asked very specific questions to ensure that she got me the right coverage.
Russell Stephens · 6 months agoGoogle review, their own words.
Maria Torres is very friendly, caring, and extremely knowledgeable.
Cinthia Delacruz · a month agoGoogle review, their own words.
Thank You miss Rosie for helping me with my insurance information. You have always been very helpful and very courteous! I really appreciate you! Have a great and safe weekend! Richard Castillo.
Richard Castillo · 10 months agoGoogle review, their own words.
Let me just say this Jamie is the BEST!! She has met and exceeded my expectations. Knows her insurance!!! Super quick and efficient. Highly recommend her!!
Teresa Garza · 8 months agoGoogle review, their own words.
Steven is AMAZING!!! I lost my insurance and he went above and beyond to find me an affordable plan for my needs. I'm up in age and he was patient and kind. I will be recommending him to friends and family!!!
Melissa Sheppard · a year agoGoogle review, their own words.
My mom referred me to Steven Villarreal and I'm glad she did. Steven has been extremely helpful, kind and has the best interest for his clients. I haven't had insurance for a couple months, and he made it easy and stress free! Thank you so much!!
Keiko Hashimoto · a year agoGoogle review, their own words.
Maria Torres helped me a lot with my insurance. They have excellent customer service, and the people explain things very well. 5 stars!
Hector Ibarra · 8 months agoGoogle review, their own words.
Steven did an excellent job finding the perfect coverage for me. He was very thorough and quick to respond. I would highly recommend using him and will refer him to my friends and family.
Jodi McNulty · a year agoGoogle review, their own words.
Today I was looking for health insurance and Ivan Chapa helped me look for coverage. He was quick and very helpful throughout the process and made it super easy for me! I'm very happy knowing I'm now covered with a great plan. Thank you once again, Ivan.
S B · a year agoGoogle review, their own words.
Very satisfied with my experience with Steven. He made it a short yet informative session, where I was able to accomplish what I wanted. He made it such a simple process while also providing me with the cheapest option.
MARIA SANTELLANO · a year agoGoogle review, their own words.
I cannot be more greatful for this amazing human, angel on earth. Not only was I lost in the world of medical insurance, he helped me navigate everything in a moment of crisis. Thanks to him I got the coverage my family needed. My husband is now given a chance to fight cancer. Thank you so much Luis!
Gabriela Rico · a year agoGoogle review, their own words.
Steven Villarreal has been so helpful in getting my family set up with health insurance. He's very kind and personable, funny too!! Always very happy to help and always answering when I need help. Very knowledgeable too!!
cara Richardson · a year agoGoogle review, their own words.
Steven was able to provide top customer service. He walked me through the process of signing up for health insurance step by step . He made the process very easy for me to understand. Very professional and very helpful. Would definitely recommend him !
Iván Moreno · a year agoGoogle review, their own words.
Ivan was amazing! He was very straightforward about the process and application. All in all took about 20 mins for everything to complete. Call Ivan if you want a trustworthy and great insurance agent! 10/10 recommend
Joey Enriquez · 2 years agoGoogle review, their own words.
Steven V was a great help throughout the process. Amazing customer service and answered all my questions and concerns. Very Knowledgeable! Highly Recommend! This is now the second year working w him to guide my family and I.
CLina Sabillon · a year agoGoogle review, their own words.
I call for assistance enrolling in marketplace insurance every year and I always have a great experience. Steven Villarreal helped me this year and he was very patient and helpful and got me enrolled in a great plan in a very timely manner! I highly recommend this agency to anyone looking to enroll in a marketplace plan!
Alison R · a year agoGoogle review, their own words.
I absolutely loved working with Andrea, she helped me get health insurance for my family! I'm so grateful for her help. I was able to get help anytime of the day and answered all my multiple questions.
Larissa Herrera · a year agoGoogle review, their own words.
I have been working with Steven Villareal for a few years at Luis Moreno Insurance Agency for help with finding the best Market Place coverage for myself. He is very knowledgeable and diligent in reviewing policies that meet my needs. I really appreciate his expertise and willingness to answer all my questions.
Marci Cuthbertson · a year agoGoogle review, their own words.
Professional and prompt service. My account was handled by Ivan and he made what is always a complicated and stressful process actually very simple and easy for me. I'm thankful and happy to have the coverage I need thanks to his assistance.
Raizel Coiman · a year agoGoogle review, their own words.
Steve Villareal helped us get health insurance same day! We had a medical emergency and he worked late into the night to get us the best. He treated us like his own family and was very patient with us. We could not be more happy or thankful for him
jamie mann · a year agoGoogle review, their own words.
Maria provided excellent and professional service as I shopped for insurance for my 20 year-old daughter. She listened to my needs and offered cost-saving options for my daughter's first taste of being an adult.
Violet Tucker · a year agoGoogle review, their own words.
I had the pleasure of working with Alexis Viscarra, she was very professional and well informed. I never felt like I was being rushed. I will not hesitate in recommending her and the agency to my family members and friends in the future. Thanks for all your hard work!
T C · 2 years agoGoogle review, their own words.
I was referred to Steven Villarreal through a coworker. He answered all my questions and helped me find affordable coverage. Even though I live in Houston, he was able to let me now about doctors in the area that accept the insurance he got me. Thank you Steven!
Lilliness · a year agoGoogle review, their own words.
What each platform scores this office
Four public listings, four separate audiences, the same score.
5.0out of 5
across 680 Google reviews of this office.
Google · Business ProfileRead on the Business Profile, 15 Aug 2026.
5.0out of 5
across 591 reviews on WalletHub.
WalletHub · agent profileWalletHub profile listing.
100%recommend
of the 15 people who reviewed the agency on Facebook.
Facebook · 1.1K+ followersFacebook page rating.
5.0out of 5
on Yelp, from a customer who walked into the office.
Yelp · business listingYelp business listing.
What Google says the reviews are about
Google tags the subjects its reviewers keep raising and publishes a count for each. These are its tags and its numbers, not ours.
55reviews
mention health insurance by name.
Google review topics · of 680Google’s own topic tag and count.
38reviews
mention policy changes — the thing people ring about most.
Google review topics · of 680Google’s own topic tag and count.
28reviews
mention polite staff.
Google review topics · of 680Google’s own topic tag and count.
4reviews
mention family coverage.
Google review topics · of 680Google’s own topic tag and count.
About the agency itself
Facts from the agency’s own listings, each one named.
Fully bilingual. Hablamos Español.
The agency’s own words · Instagram bio@morenofarmersinsurance.
25 years of experience.
Luis Moreno · his own blog“Serving Texas since 2001.”
Texas agent license #988455. A licensed agent, not a call center.
State of Texas · license on filePrinted on the public agent listing.
Veteran-owned and Latino-owned, on Grissom Rd.
Google · verified attributesBusiness Profile attributes.
Simply Straight
What is not on this page
Google shows one full review text on a business card at a time, and that is the one you can read above — Carina’s. The other 679 texts sit behind a signed-in Google Maps view.
We could have filled this page with quotes. We have not written a single one. Every box above is a number Google, WalletHub, Facebook or Yelp publishes, or a sentence somebody actually typed.
Carina’s review names the carrier her policies were bundled under. Luis has asked us not to put that name on this site, so her words appear with an ellipsis where it was and nothing else touched.
Simply Committed
Ready when you are
Three questions, then apply on your own or hand it to a licensed agent.